Customer service 101

For those unfamiliar with the game's pricing system, the points I was refunded would usually take a few nights worth of playing to earn . They can be used to buy new champions or runes (which allow you to customize your loadout). Since I can spend these points in lieu of paying money to buy things, Riot are trading a little bit of cash in the immediate future for my long term goodwill. They also really made an effort to do this by searching their sales logs, because I purchased this champion at least a couple of months ago.

This kind of thing is ALWAYS a good investment in my book (see: Valve).

Diablo III skill calculator out

This is not usually a headline that would grab my attention. However this is not one of those pansy-arsed skill systems where you toss up between a +0.5% critical strike chance or a +2.3 damage increase. The skills, and especially the runes that you can customize them with, all sound massive and nutballs enough for me to be enjoying playing with this at least as much as I will the actual game itself:

http://us.battle.net/d3/en/calculator/monk